Accessibility Statement

Cher Montagne is committed to making our website accessible and inclusive to all customers, including those living with disabilities. We believe in providing an online shopping experience that is fair, usable and barrier-free.

Standards

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 (Level AA) and other recognised accessibility standards. 

What we’ve done so far

• Alt text is applied to all meaningful images. 

• Text colour and contrast have been selected to support readability for those with vision impairment.

• The Site supports keyboard-only navigation and is being tested for compatibility with common screen reader software.

Known Limitations

While we are committed to continuous improvement, there may be elements that are not yet fully accessible. For example, some legacy content or third-party plug-ins may not conform to all standards.

Feedback & Assistance

If you experience any difficulty accessing content, have suggestions or need help navigating the Site, please contact us at support@chermontagne.com. Please include the web page address, the nature of your access issue, and your preferred way to receive assistance. We will respond to all enquiries within 2 business days.

Ongoing Work

Accessibility is an ongoing priority for us. We regularly evaluate our Site, conduct testing and implement improvements. We encourage feedback and will provide updates to this statement as our accessibility journey progresses. Importantly, we do not rely on a “quick fix” widget alone — rather, we view accessibility as a core aspect of our brand and customer experience.

Date

This statement was last updated on November 2025.